Embracing emerging technologies to define and create beautiful, functional, world-class products & experiences.
I am a passionate leader with a proven track record launching cross-platform products and services.
I’ve built, managed and motivated interdisciplinary teams from the ground up.
I’m most comfortable being hands on and getting dirty.
I have a passion for design and usability, with a love for figuring things out and solving problems.
I believe that a product should be a 360 degree experience… from the content strategy, to the interactions.
I’m a lover of dogs, sushi, F1 and UFC.
I am currently Creative Director, Experience Design & Strategy @ Deloitte Digital.
NOTABLE ROLES & TEAMS
Creative Director, Experience Design & Strategy
Deloitte Digital
Sep 2021 - current
Design, Creative and People leadership for the Deloitte Digital Studio in Manhattan Beach.
Clients: Apple, USGA, Thomson Reuters, Anthem, Hewlett Packard Enterprise, and others.
Senior Manager / Principal Designer, Experience Design & Strategy
Kaiser Permanente
Feb 2016 - Sep 2021
Oversaw redesigned experience for prospective customers and 12 million existing KP members.
B2C and B2B design systems: including design pattern library, component library, and front-end code library. All designs tested with users, for 4 responsive breakpoints, and for ADA compliance.
• increased key member transactions from 8% to 20%
• increased online bill payments by 54%
• Responsive web; iOS and Android apps
Scaled team of 11 designers to 56+ distributed, cross-functional team including designers, researchers, and copywriters.
Supported digital transformation to new organizational structure, processes, and roles/responsibilities.
Director, Product & User Experience
Card Corporation
Jun 2015 - Jan 2016
Led Design & Product for mobile alternative to branch banking.
Defined and executed all phases of UX & UI design for iOS/Android and responsive web.
Managed in-house designers and design vendors including recruiting, resource strategy and allocation.
Led product roadmap definition and planning, as well as content strategy and product voice.
Director, User Experience & Design
Green Dot Corporation
May 2012 - May 2015
Led UX/UI on beta and public launch for GoBank - Sam Altman and Alok Deshpande’s award winning checking account designed for mobile.
Worked closely with the CEO and CMO to realize their vision for greendot.com - the world's largest prepaid debit card company by market capitalization, and payment platform technology used by Apple Cash, Uber, and Intuit.
Led UX/UI/visual design across multiple lines of business including Green Dot Prepaid, Green Dot Network, Walmart MoneyCard, AccountNow, Rush Card, and NASCAR Card.
Led design and launch of PayPal Cash (powered by Green Dot @ The Register), that allowed cash funding at retail stores via mobile barcodes.
Managed in-house designers and design vendors including hiring, resource strategy and allocation.
ADDITIONAL NOTABLE TEAMS
GoBank
CBS Interactive
Radar Works
One +K
Daily Planet
Deep Dive Media
Cannery Agency
Blink Digital
Point .360
NOTABLE BRANDS I've Worked with
I’ve been fortunate to have amazing clients/teams working together to produce experiences we are proud of.
Shoutouts
“Great presentation! You are really talented Gina and your guidance is really helping [designer name] grow.”
— Design Leader @ Kaiser Permanente
“Gina! You were my mentor for a good portion of the pilot! I loved working with you! Thank you so much for all the support and guidance 🙏”
— Sr. Designer on their last day at Kaiser Permanente
“… your ‘tired’ is way ahead of most people’s ‘rested’. 🙂”
— Sr. Designer @ Kaiser Permanente